Privacy Policy

KOMUNI is a product of TAVARA HOLDINGS ("we", "us", "our"), operating through its technology division SOLOMON TEKNIKA. We act as the data controller for personal information collected through the KOMUNI platform.

If you have questions about this policy, contact us at privacy@komuni.ph.

Account Information: When you register, we collect your name, email address, phone number, and community affiliation.

Profile Information: Additional details you provide such as unit number, role within your community, and profile photo.

Usage Data: We automatically collect information about how you interact with the platform, including pages visited, features used, and timestamps.

Device Information: Browser type, operating system, IP address, and device identifiers used to access the platform.

Payment Information: When you process payments through KOMUNI, payment details are handled by our PCI-compliant payment processors. We do not store full credit card numbers.

Communications: Messages, support tickets, and feedback you send through the platform.

We use your information to provide, maintain, and improve the KOMUNI platform, including processing transactions, sending notifications, and managing your community account.

We use usage data to analyze trends, diagnose technical issues, and improve platform performance and user experience.

We may send you service-related communications such as account verification, billing reminders, and security alerts. You may also receive product updates and tips, which you can opt out of at any time.

We use aggregated, anonymized data to generate insights for community administrators and to improve our services.

Your data is stored in secure, encrypted databases hosted in SOC 2-certified data centers. All data is encrypted at rest using AES-256 and in transit using TLS 1.3.

We implement row-level security to ensure that users can only access data they are authorized to view. Access controls are enforced at the database level.

We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

We do not sell your personal data to third parties.

We may share data with trusted service providers who assist in operating the platform (e.g., payment processors, email delivery services, cloud infrastructure providers). These providers are contractually obligated to protect your data.

We may share data with your community administrators as necessary for community management functions (e.g., dues tracking, resident directories).

We may disclose information when required by law, legal process, or government request, or to protect the rights, safety, or property of TAVARA HOLDINGS, our users, or the public.

We use essential cookies to maintain your session and preferences. These are necessary for the platform to function properly.

We use analytics cookies to understand how users interact with the platform. You can opt out of non-essential cookies through your browser settings or our cookie preferences panel.

We do not use third-party advertising cookies or sell data to advertisers.

Access: You can request a copy of the personal data we hold about you.

Correction: You can update or correct inaccurate personal data through your account settings or by contacting us.

Deletion: You can request deletion of your personal data. We will comply within 30 days, subject to legal retention requirements.

Portability: You can request your data in a structured, machine-readable format.

Objection: You can object to certain types of data processing, including direct marketing communications.

To exercise any of these rights, contact us at privacy@komuni.ph.

KOMUNI is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will promptly delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or through a prominent notice on the platform. Your continued use of KOMUNI after such changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@komuni.ph

TAVARA HOLDINGS / SOLOMON TEKNIKA, Metro Manila, Philippines