Terms of Service

KOMUNI is a community management platform provided by TAVARA HOLDINGS ("Company", "we", "us", "our"), operating through its technology division SOLOMON TEKNIKA. By accessing or using KOMUNI, you agree to be bound by these Terms of Service.

KOMUNI provides a cloud-based platform for homeowners associations (HOAs), condominium corporations, and residential communities to manage financial operations, maintenance requests, resident communication, governance, and related community management functions.

We reserve the right to modify, update, or discontinue features of the platform with reasonable notice. We will notify affected users of material changes via email or in-app notification.

To use KOMUNI, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

You must be at least 18 years old to create an account. By registering, you represent that you have the authority to bind your community or organization to these terms, if applicable.

You are responsible for all activity that occurs under your account. Notify us immediately at legal@komuni.ph if you suspect unauthorized access.

You agree to use KOMUNI only for lawful purposes and in compliance with all applicable Philippine laws and regulations.

You shall not: (a) use the platform to transmit harmful, fraudulent, or illegal content; (b) attempt to gain unauthorized access to other accounts or systems; (c) interfere with the platform's operation or security; (d) reverse-engineer, decompile, or disassemble any part of the platform; (e) resell or redistribute access to the platform without authorization.

Community administrators are responsible for managing user access within their community and ensuring that their community's use of the platform complies with these terms.

KOMUNI is offered on a subscription basis. Pricing, billing cycles, and plan features are described on our pricing page and may be updated from time to time with 30 days' notice.

Payments are due at the beginning of each billing cycle. Failure to pay may result in suspension or termination of your access to the platform.

All fees are non-refundable except as required by law or as explicitly stated in your subscription agreement. We do not provide refunds for partial billing periods.

We may offer free trials or promotional pricing at our discretion. Trial accounts may have limited features.

The KOMUNI platform, including its design, code, features, branding, and documentation, is the intellectual property of TAVARA HOLDINGS and is protected by copyright and other intellectual property laws.

Your subscription grants you a limited, non-exclusive, non-transferable license to use the platform for your community management needs. This license does not grant ownership of any part of the platform.

Content you upload to the platform (documents, images, data) remains your property. By uploading content, you grant us a limited license to store, process, and display it as necessary to provide the service.

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these terms by reference.

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is perfectly secure, and we cannot guarantee absolute security.

We strive to maintain 99.9% platform uptime but do not guarantee uninterrupted service. Scheduled maintenance windows will be communicated in advance.

We are not liable for service interruptions caused by circumstances beyond our reasonable control, including natural disasters, internet service provider failures, or government actions.

To the maximum extent permitted by Philippine law, TAVARA HOLDINGS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform.

Our total liability for any claim arising from these terms or the use of KOMUNI shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.

This limitation of liability applies regardless of the legal theory on which the claim is based, including breach of contract, tort, negligence, or strict liability.

You may cancel your subscription at any time through your account settings or by contacting us at legal@komuni.ph. Cancellation takes effect at the end of the current billing period.

We may suspend or terminate your account if you violate these terms, fail to pay fees, or engage in activity that harms other users or the platform. We will provide reasonable notice unless immediate action is required to protect platform security.

Upon termination, you may request an export of your community data within 30 days. After this period, we may delete your data in accordance with our data retention policy.

These terms are governed by and construed in accordance with the laws of the Republic of the Philippines.

Any disputes arising from these terms shall first be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Metro Manila, Philippines.

We may update these Terms of Service from time to time. We will notify you of material changes at least 30 days in advance via email or in-app notification.

Your continued use of KOMUNI after the effective date of revised terms constitutes acceptance of the changes. If you do not agree with the revised terms, you may cancel your subscription before they take effect.

If you have questions about these Terms of Service, please contact us:

Email: legal@komuni.ph

TAVARA HOLDINGS / SOLOMON TEKNIKA, Metro Manila, Philippines